FREQUENTLY ASKED QUESTIONS
What are your retail store hours?
Click here for hours
Cherry Concentrate Vending Machine open 24/7. Vending Machine is located beside the retail store and accepts debit, credit, and cell phone payments.
Please call store 905-562-4337 ext 210 for holiday hours.Shipping Questions
What services do you use?
We use Fed-Ex Ground and Canada Post
How much is shipping?
Shipping is determined by weight and postal code. When you are checking out you will see the available options and prices before paying for order.
How do we get there?
Exit QEW at exit 57, Victoria Avenue, Vineland. Head south on Victoria Avenue for 2.3km. You will go under a railway bridge then you will see a sign on your right that says “Cherry Lane”. Turn Right there and drive in the laneway until you see the main buildings. Follow the signs for customer parking and Retail Store.
Do you have pick your own?
No, The closest pick your own is Cherry Avenue Farms on Cherry Avenue in Vineland.
Having issues with our online store?
If you are having any issues with placing your online order, please call the Retail Store 905-562-4337 ext 210 during store hours and we will be happy to help you out!.
Are you a Wholesaler?
We have wholesale prices available. Just give us a call at 905-562-4337 extension 210 or email us at sales@cherrylane.net for more information.
How many cherries are in a 750ml bottle of cherry concentrate?
3750-5000 cherries in one bottle, 75 cherries per tablespoon.
Is your fruit fresh?
During the summer, we have fresh, pitted sour cherries, peaches and pears.
Fresh cherries are available fresh for 1-3 weeks in July, depending on crop size.
Fresh peaches are available August through September. We currently sell them by the basket and bushel. Please call the retail store for fresh peach availability.
Fresh pears are available in September.
Timing is always weather dependent, so call to check for start dates!
We have lots of frozen fruit available year round!Where does your fruit come from?
We grow sour cherries, peaches and pears right here on our farm. We buy sour cherries from only the best local farmers for our pitted cherries. Our other frozen fruit is sourced from the following locations: Wild Blueberries (Nova Scotia), Raspberries (Chile), Rhubarb (BC), Strawberries (California), Peaches (California).
Can I thaw the cherries / peaches and refreeze them?
Yes, partially thaw the container you purchased, re-package and re-freeze immediately.
Do you add anything to the pitted Cherries?
You can get cherries with or without sugar added. We add 10% sugar on top to help to preserve the cherries. If you get ‘without sugar’ we add a spritz of ascorbic acid (Vitamin C) to help preserve and maintain colour.
What size pails of cherries do you have?
4.5lbs, 10 lbs, 27 lbs
Does your frozen fruit come as a frozen clump or is each piece individually frozen?
All of our fruit, except cherries, are Individually Quick Frozen (IQF) so it doesn’t stick together in a big clump. This makes for easy re-packaging. You also don’t have to thaw the whole container!
Do you sell fresh fruit by the basket?
We sell bushels and baskets of fresh
peaches (in August and September) and pears (September).
We do not sell baskets of cherries.
How much are the cherries?
Price varies from year to year. 2022 Season prices are: 4.5lb ($20) 10lb ($32) 27lb ($63).
Can you ship outside of Canada?
Yes! We ship to the United States of America via our online store.
How do you calculate Shipping Charges?
We calculate shipping based on postal code and weight of box or boxes. We offer Fed-Ex Ground and Canada Post on our website
Shipping charges will change as you add/remove items from your cart. This is because shipping costs are based on the weight of the shipment. Your final shipping charge amount can be seen on the billing details page during checkout.
What days do you Ship?
We ship from Monday to Thursday for Fed-Ex and Monday to Friday for Canada Post. We do not ship on weekends. Orders placed on Fridays after last pick-up will be processed and shipped the following Monday.
Benefits of Becoming Registered Member
Registered members have the ability to view past orders and receive faster checkout. Non registered members will checkout as a guest. Non-registered members will not have access to their past orders when they return to our website.
The Shipping Costs are too high for me. Is there a cheaper alternative?
If the charges are too much, please look at our where to buy section for a retailer near you. You can also call the Retail Store if you need help locating a retailer near you.
Not Getting Our Emails?
Be sure to add sales@cherrylane.net to your contacts so that our emails will not be blocked! Please contact us if you think you’ve missed an email from us!
How do I take the Cherry Concentrate?
The recommended dose is two tablespoons a day. You can mix it in water, juice, soda, mix it in yogurt, put it over ice cream, or take it right off the spoon!
What are the dimensions of your frozen fruit pails?
We have three sizes of pails. The small round one is 8.5 inches in diameter and 6.5 inches high. The medium rectangular one is 8 inches high, 6 inches wide, and 8.5 inches long. The large square pail is 13.25 inches high, 9 inches wide, and 9 inches long.
Do you offer local pick-up?
Yes! You can visit the online retail store and choose "local pick-up" when you check out. You will receive an email when your order is ready to pick up. Orders are usually ready next business day. We are open Monday to Friday 9am-5pm. Orders placed Friday will usually be ready the following Monday